Terms of Use & Privacy Policy

Terms of Use

Last Updated: January 2018

Thanks for using Remotasks! These terms of service govern your access to and use of Scale Labs’ and Remotasks’ websites and services, so please read everything carefully. This page explains the terms by which you may use our website, www.remotasks.com and any of our other mobile or web services or applications that we make generally available to you and our customers (collectively with the Remotasks Site, “Remotasks”), and that you have read, understood, and agree to be bound by these Terms of Service and the associated Privacy Policy (collectively the “Terms” or the “Agreement”).


These Terms of Service are a contract between you and Scale Labs, Inc., a Delaware corporation (“Scale Labs,” “Scale,” or the “Company”). Scale Labs operates www.remotasks.com (“Remotasks Site”). By accessing this website, you are agreeing to be bound by these Terms and Conditions of Use and all applicable laws and regulations and that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. To the extent you have previously used Remotasks, such prior use shall also be governed by this Agreement. By accessing this website and continuing to use Remotasks, you agree this Agreement shall apply to such prior use, including any tasks that you have completed via Remotasks. The materials contained in this website are protected by applicable copyright and trademark law.

Worker Status

By signing up as a worker (a “User”) on Remotasks to complete tasks for third-party Remotasks clients, you understand and agree that you are an independent contractor of Scale Labs and that you assume all liability for proper classification as an independent contractor or consultant based on applicable legal guidelines. Nothing contained in this Agreement is intended to constitute or create a contract of employment with Scale, nor shall it constitute or create the right to use or continue to use Remotasks for any particular period of time. Scale reserves the right to terminate your use of Remotasks at any time. Users shall, at no time during their affiliation with Remotasks, receive any benefits or other incidental perks of employment. Any payment made to you by Scale is for tasks completed by you or related thereto, and such payments do not constitute regular salary or compensation for any other purpose. You further agree that Scale is not restricting in any way your right or ability to perform services for an employer, your own clients, or through any other crowdsourcing service or any other means. Users shall not represent themselves to clients or anyone else as employees of Scale. At all times, Users agree and acknowledge that they are independent contractors of Scale and shall always represent themselves as such.

Payment for Tasks

Following completion of the tasks you have selected and verification that such tasks have been adequately completed, Scale will pay to you the amount specified in relation to such tasks. Payment will be made only after completion and verification of tasks, and Scale reserves the right to delay or suspend payment for administrative or legal reasons or pending any verification or investigation process regarding tasks and your use of Remotasks, subject to applicable law. Any cross-border cash remittance made to you in connection with your use of Remotasks must be made through a locally authorized financial institution or registered foreign exchange agency and may require you to provide Scale or such entity with certain information, including bank account information for purposes of direct deposit and details regarding the transaction. It is your responsibility to ensure that you have a PayPal or other bank account acceptable to Scale to receive payments in US Dollars or the specified currency. You understand that neither Scale nor any related entity is responsible for any foreign exchange fluctuation between local currency and the United States Dollar or any timing issue that may affect the value of payments made to you.

Taxes and Tax-Related Items

Scale will not deduct from any payments to you any amount for income tax withholding, Social Security or other social contributions, other taxes, or any other amount except as provided by law. As a Remotasks User, you will be solely responsible for all tax returns and payments required to be filed with or made to any federal, state, or local tax authority with respect to any work or payment received through Remotasks. As a condition of your use of Remotasks, you agree to undertake any registration as a self-employed worker, independent contractor, sole proprietor, or similar designation available with the tax authorities in your jurisdiction to ensure the proper payment of any applicable taxes or other amounts as required by law.

You are also responsible for compliance with all applicable labor and employment requirements with respect to your self-employment, sole proprietorship or other form of business organization (including in relation to any assistants or workers you may have working for you, insurance coverage, and immigration and work permit requirements). If requested by Scale, you agree to provide Scale a certificate from a chartered accountant, or other form as specified by Scale, attesting that all taxes and any other required amounts have been paid correctly and in a timely manner by you and that all compliance obligations have been satisfied and that Scale may provide such certificate to the relevant tax authorities.

Required Accuracy for Tasks

Scale reserves the right to confirm the accuracy of the tasks you complete or any other deliverables you provide via Remotasks and to deactivate a participating User account (defined as those that have signed up with Remotasks to complete tasks for third-party clients) due to repeated incorrect answers to tasks, as well as cancel all payments to a User’s account. By signing up with Remotasks or otherwise accessing or using Remotasks, you agree that Scale has the full authority to determine whether answers provided you are answered correctly and sufficiently. In addition, by signing up with Remotasks or otherwise accessing or using Remotasks, you agree to abide by all decisions made by Scale about your participation.

Performance of Tasks

Notwithstanding the above, you will be responsible for determining which tasks you choose to participate in and when, where, and how you answer client questions or perform any other services on behalf of Remotasks clients. Subject to any limits that may be imposed by Scale, the frequency of your use of Remotasks and your method of completing specified client tasks remain at all times at your discretion. You are not required to use Remotasks at any specified time or day. You shall be responsible for providing all necessary tools or equipment that you need to perform tasks and services on behalf of Remotasks clients. Scale will not reimburse you for any expenses incurred in performing your selected tasks on behalf of clients.

Work Product

Work produced by Users on behalf of clients is carried out as work-for-hire on behalf of these clients and ownership over the work product remains with the client. This includes your responses to client questions, completed tasks, and any deliverable provided by you in connection with your use of Remotasks. You hereby relinquish all rights, title, and interests to any and all inventions, works of authorship, developments, concepts, know-how, designs, improvements, trade secrets or any other intellectual property that you may solely or jointly create, conceive, develop, or reduce to practice as a result of your use of Remotasks, subject to applicable law. You also agree that you will not, in your use of Remotasks, use or incorporate in any work product any inventions, confidential or nonpublic proprietary information or material belonging to any other person or entity.

Customer Materials and Confidentiality

All text, images, video, audio recordings, and any other information made available to you for purposes of or in connection with tasks you undertake via Remotasks (“Customer Materials”), including any information regarding the identity of any client or customer, is confidential and may only be used for purposes of the specific task and in accordance with this Agreement. You agree that you must hold all such Customer Materials in the strictest confidence and must not be disclose Customer Materials to any third-party, unless such information is already in the public domain.

Data Privacy

You hereby agrees that Scale may collect, hold and process personal data relating to you (including sensitive personal data) for administration, accounting, taxation, compliance, and other purposes and may, when necessary for those purposes, make such data available to its advisers, to others within Scale and its affiliated companies, parties providing products and/or services to Scale, to regulatory authorities (including the tax authorities), to business contacts, and others as may be required by law. Your right of access, if any, to such data will be in accordance with applicable law. You understand that the above recipients of such data may be located outside your country of residence. To the extent you may have access to the personal data of others in the course of your use of Remotasks you also agree that you will strictly comply with all applicable data protection laws, regulations and guidelines and any policies Scale may issue from time to time relating to data protection and privacy.

Use License

Scale hereby grants you a non-exclusive, non-transferable, worldwide right to access and use Remotasks, solely with supported browsers through the Internet for your own internal purposes, subject to the Terms of Service. You may not permit Remotasks to be used by or for the benefit of unauthorized third parties. Nothing in the Terms of Service shall be construed to grant you any right to transfer or assign rights to access or use Remotasks. All rights not expressly granted to you are reserved by Scale and its licensors. You shall not (i) modify or make derivative works based upon Remotasks; (ii) reverse engineer or access Remotasks in order to (a) build a competitive product or service, (b) build a product using similar features, functions, or graphics of Remotasks, or (c) copy any features, functions, or graphics of Remotasks. You further acknowledge and agree that, as between the parties, Scale owns all right, title, and interest in and to Remotasks, including all intellectual property rights therein.


The materials on the Remotasks website and related sites are provided “as is”. Scale makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Scale does not warrant or make any representations concerning the accuracy, likely results, or reliability of the materials on its Internet website or otherwise relating to such materials or on any sites linked to this site.

Fraudulent Activity

Scale prohibits fraudulent account creation and using Remotasks for fraudulent or other malicious purposes, including but not limited to creating and distributing spam emails, spam tweets, or other “spammy” electronic communication. Scale reserves the right to filter and or block such activity, and if necessary, to remove any account that has engaged in these and similarly malicious activities. Individuals wishing to work within Remotasks are authorized to create one account only on Remotasks.


In no event shall Scale or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Remotasks sites, even if Scale, Remotasks, or their authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Revisions and Errata

The materials that appear on Remotasks’ website could include technical, typographical, or photographic errors. Scale does not warrant that any of the materials on its website are accurate, complete, or current. Scale may make changes to the materials contained on its website at any time without notice. Scale does not, however, make any commitment to update the materials.


You agree to defend, hold harmless and indemnify Scale and its affiliated entities from and against any and all losses, costs, expenses, damages or other liabilities (including attorneys’ fees and related legal expenses) incurred by Scale arising directly or indirectly from or related to any cause of action, claim, suit, proceeding, demand or action brought by a third party against Scale in connection with or resulting from: (i) your use of Remotasks; (ii) your decision to supply profile or payment information via Remotasks; (iii) your breach of any provision of this Agreement; (iv) any payment obligation or any liability arising from the tax treatment (including income tax withholdings, social contributions, or any other required deductions or associated penalties and interest) of payments or any portion thereof, incurred through or paid to you from your use of Remotasks; (v) any negligent or intentional wrongdoing by you in your use of Remotasks; (vi) any failure by you to perform any agreed tasks in accordance with all applicable laws, rules and regulations; (vii) any violation or claimed violation of a third party’s rights, including intellectual property rights, resulting in whole or in part from your use of Remotasks, the tasks you complete, and any other deliverable provided by you to Scale per the Terms of Service. You shall be liable to the Company in respect of any loss or damage caused to its business by any act or default or violation of this Agreement by you in your use of Remotasks, and as a condition of using Remotasks, you agree to obtain and maintain, at your own expense, a policy of professional liability and indemnity insurance covering you for liability to the Company in respect of loss or damage caused by any default in the provision of your services of up to US $100,000 per claim. We reserve the right to report any wrongdoing of which we become aware to the applicable government agencies or otherwise.

Modifications to Terms

Scale may revise these Terms of Use at any time without notice; provided that, if we make any material changes to these Terms of Use, we will use commercially reasonable efforts to notify you. By continuing to use Remotasks, you are agreeing to be bound by the then current version of these Terms of Use.

Governing Law and Forum

Any claim relating to Remotasks’ website shall be governed by the laws of the State of California without regard to its conflict of law provisions. For purposes of litigating any dispute that may arise directly or indirectly from this Agreement, the parties hereby submit and consent to the exclusive jurisdiction of the State of California and agree that any such litigation shall be conducted only in the courts of California or the federal courts of the United States located in California and no other courts.

Privacy Policy

Your privacy is important to us. Accordingly, we have developed this policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  • We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  • We will only retain personal information as long as necessary for the fulfillment of those purposes.
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  • We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

Contacting Us

If you have any questions or concerns about our Services or these Terms, you may contact us at: [email protected]